How can we help you?

Peter Brown, Senior Customer Service Representative

Would you like to know more about our insurance programs and how they compare with other programs on the market? Do you have a question about your insurance policy through MTA Benefits? Do you have a problem that needs quick attention?

The MTAB team of experienced customer service professionals is ready to help you with any question or concern you have. MTA members who use our service enthusiastically praise our customer care representatives with such comments as “excellent service”… “got back to me right away with an answer”…. “went way beyond what was expected.” Last year MTAB serviced more than 140,000 telephone calls and thousands of e-mails regarding our programs.

The service team offers extraordinary credentials. As an example, insurance enrollers for MTA's Group Auto and Home Programs are full-time, experienced, accredited insurance representatives and also MTA staff members. They offer free auto, home and umbrella quotes at no obligation, no waiting periods, a variety of discounts and more. Members receive the information they need faster through MTAB's new database and online insurance quote system.

You can rely on MTAB, on a tradition of excellent service and competitive rates.

MTA Benefits. It’s all about our members.